Refund policy

Customers may be eligible for a refund under the following conditions:

• The product was purchased within the last 30 days.
• The product is returned in its original condition, unused, and with all original packaging and accessories.
• The customer has proof of purchase (receipt or order number).

The following items are not eligible for refunds:

• Subscription renewals (DStv, GOtv, Showmax).
• Products that have been used, damaged, or are missing parts.
• Sale or clearance items.

• Contact our customer service team at [email protected] or 08033169636 to request a refund.
• Provide your proof of purchase and reason for the refund request.
• Our customer service team will review your request and provide further instructions.

• Refunds will be issued to the original payment method used for the purchase.
• For cash payments, refunds will be issued via bank transfer or store credit.

• Refund requests will be processed within 7-10 business days.
• The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

• Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions or concerns regarding our refund policy, please contact support.