Refund Policy

1. Eligibility for Refunds

Customers may be eligible for a refund under the following conditions:

• The product was purchased within the last 30 days.

• The product is returned in its original condition, unused, and with all original packaging and accessories.

• The customer has proof of purchase (receipt or order number).

2. Non-Refundable Items

The following items are not eligible for refunds:

• Subscription renewals (DStv, GOtv, Showmax).

• Products that have been used, damaged, or are missing parts.

• Sale or clearance items.

3. Process for Requesting a Refund

• Contact our customer service team at [[email protected]/08033169636] to request a refund.

• Provide your proof of purchase and reason for the refund request.

• Our customer service team will review your request and provide further instructions.

4. Refund Methods

• Refunds will be issued to the original payment method used for the purchase.

• For cash payments, refunds will be issued via bank transfer or store credit.

5. Processing Time

• Refund requests will be processed within 7-10 business days.

• The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

6. Shipping Costs

• Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions or concerns regarding our refund policy, please contact support.