Delivery Policy

1. Delivery Areas

We offer delivery services within Rivers State and Yenagoa.

Please note that delivery availability may vary depending on your location.

2. Delivery Options

• Standard Delivery: Orders are typically delivered within 1-2 business days.

• Express Delivery: Orders are typically delivered within 1 business day. Additional charges may apply.

3. Delivery Charges

• Standard Delivery: A flat rate of ₦3000 for all orders.

• Express Delivery: ₦5000 for all orders.

• Free delivery for customers who paid for installation within Port Harcourt.

4. Order Processing

Orders placed before 2:00 PM will be processed on the same day.

Orders placed after 2:00 PM will be processed the next business day.

Processing times may be longer during peak periods.

5. Delivery Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can use this tracking number to monitor the status of your delivery.

6. Delivery Issues

If there are any issues with your delivery, such as delays or damage, please contact our customer service team immediately at [[email protected]/08033169636].

We will work to resolve the issue as quickly as possible.

7. Customer Responsibilities

• Ensure that the delivery address provided is accurate and complete.

• Ensure that someone is available to receive the delivery.

• If no one is available, the delivery may be rescheduled, and additional charges may apply.

8. Bulk Shipment

• Bulk Order Discounts: Discounts may be available for large quantity orders. Please contact our sales team for more details.

• Shipping Time: Bulk orders may require additional processing time. Estimated delivery times will be provided upon order confirmation.

• Delivery Charges: Delivery charges for bulk orders will be calculated based on the size and weight of the shipment. Please contact our customer service team for a quote.

9. Returns and Refunds

Please refer to our Return and Refund Policy Page for information on how to return products and request refunds.

10. Contact Us

If you have any questions or concerns regarding our delivery policy, please contact support.