Privacy policy

At Micgrand Resources, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

When you create an account or use our services, we may collect the following information:

• Personal Information: Name, email address, phone number, and shipping information.
• Account Information: Username, password, and account preferences.
• Transaction Data: Purchase history. We do not store any sort of payment details. All payment are handled by our payment processor Paystack.
• Device & Usage Data: IP address, browser type, and interaction with our website.
• Customer Support Interactions: If you contact us for assistance, we may collect details about your inquiry.

Our services are intended for users who are 18 years or older. We do not knowingly collect personal information from individuals under 18. If we discover that a minor has provided us with personal data, we will take steps to delete such information.

We use the collected data to:

• Provide and improve our services.
• Process orders and payments.
• Communicate with you regarding updates, promotions, or support inquiries.
• Detect fraudulent activity and enhance security measures.
• Comply with legal and regulatory obligations.

We implement industry-standard security measures, including encryption and secure access controls, to protect your data from unauthorized access, loss, or misuse.

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping partners, and customer support providers.
• Legal Authorities: If required by law or to protect our rights and users.

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage cookie preferences in your browser settings.

You have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing emails at any time.

To exercise these rights, please contact our support team.

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

We may update this Privacy Policy periodically. We will notify users of significant changes via email or a notice on our website.

If you have any questions or concerns about this Privacy Policy, please contact support.